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Reviews
from our CUSTOMERS near Florence!
Nissan of Sumter is Awesome, took my car in for a repair and got a red carpet welcome, you guys are so professional, well pleased!! Thank you Nissan of Sumter.
Jeremy was awesome! Highly recommended for your next vehicle purchase.
Very nice salesperson even though we did not find the car we were looking for yet.
I was in the need of a oil change, my first for my 2021 Nissan Titan SL Truck. When I went to the dealer on 10/4/21 around 3:45 PM, the service advisors were helpful and clear when explaining information. They were also flexible fitting me in and having me out before 5:00 PM. Awesome job service team!
I brought my Murano in for an oil change and tire rotation. Glenn Johnson discovered a gouge in the sidewall of my tire. I was thankful he noticed it since we do a lot of interstate driving. All was taken care of in a timely manner. Thank you, Glenn!
We purchased a New Pathfinder, our sales rep Samantha was very knowledgeable when it came to the vehicle. We had an issue with our trade in coming off lease but the finance team went above and beyond to get us in our new vehicle. They also did it very quickly we where in and out of the dealership with the new vehicle in 3 hours. Thank you again!! Definitely recommend.
Easiest car shopping experience ever very straight forward and upfront with everything. Thank you.
Greg McLeod was very helpful and professional during our purchase journey. We visited Sumter Nissan a couple of times and called a couple of times. Greg was always available, knowledgeable, and the perfect salesman for us!
Just purchase a new 2021 Nissan Rogue SL from Nissan Of Sumter. The sales team was great. From start to finish best car buying experience ever. The wife and I took our first trip to Richmond Va.in our new rogue on sunday. LOVE this little SUV.
Carlos was great to work with, and made the whole experience a pleasure and pain free from the first call. I Flew out from Chicago to buy my used GTI. The sales manager Stephen was also great to work with and even arranged a pickup from the airport.
My experience was amazing! The VIP manager and Annie were so helpful and did anything they could to get me in the perfect car with a payment that worked for me! Would recommend to anyone 10/10 😁
From the time we walked in until we drove away in our new vehicle, the service was fantastic! Greg McLeod, our salesman, was the best sales person we have EVER dealt with, and we are seniors, so we've bought a lot of cars! Everyone was so professional and knowledgeable. These folks know their jobs!
We absolutley enjoyed meeting and working with Greg McLeod as our salesman. So refreshing to have a salesman that doesnt push, bully, and the anything to make a sale. Just very helpful,seemed very honest, and cared about what we wanted. A great car buying experience !!! Thanks again Greg McLeod!!
We have an older car which had issues which they fixed and, and it now runs great also all the service staff were friendly and helpful.
My experience was amazing! The VIP manager and Annie were so helpful and did anything they could to get me in the perfect car with a payment that worked for me! Would recommend to anyone 10/10 😁
From the time we walked in until we drove away in our new vehicle, the service was fantastic! Greg McLeod, our salesman, was the best sales person we have EVER dealt with, and we are seniors, so we've bought a lot of cars! Everyone was so professional and knowledgeable. These folks know their jobs!
They asked about the 2017 and told them that we likes our SUV. But he (Mr Larry) said what if I could get you in a newer vehicle and keep payments around the same. Well we left out with a new 2021 Armada that had even been programmed into their shop yet. And we had a better deal than the first Armada. Mr Larry was very nice.
Glen Johnson in service was truly amazing with my mom. Gave her details about everything and answered all her questions without hesitation and knowledge of her concerns.
Very nice new Nissan dealership. Salespeople were very courteous and knowledgeable.
Nissan of sumpter did a great job of showing the variety and details of every car in my price range. Nina the sales person & Tremain the manager were very helpful and kind through the whole process and after. I Highly recommend this anyone looking for a new car.
I have to give a huge shout out to Carlos, Stephen and the rest of the amazing folks at Nissan of Sumter. My husband and I took my aunt there to find her a good, reliable car. Carlos was attentive and listened to all of our concerns.
Terry B., Dayvon and RJ were all awesome! Professional, courteous and personable as well. Great experience. Will recommend absolutely.
I just purchased a 2020 Nissan Kick! I absolutely love it. Billy was my sales person, he was excellent. I don't say that lightly, He was very knowledgeable, funny and not to overbearing.
Carlos was great to work with, and made the whole experience a pleasure and pain free from the first call. I Flew out from Chicago to buy my used GTI. The sales manager Stephen was also great to work with and even arranged a pickup from the airport.
As a man who used to work for Toyota, I know how important a service team is to a car dealership. These guys you have are a REAL GEM Nissan of Sumter. Truly hope these gentlemen's much & well deserved salaries match their effort. One of my best service experiences ever.
The sales person Dayvon was exceptionally wonderful and understood what I wanted I was in and out in no time with my new vehicle.
We went in late Saturday afternoon to browse around. No one came running out the door after us like other dealerships have in the past. Billy was extremely courteous, knowledgeable and they gave us a great deal on our trade in.
Sales manager was awesome. Stephen Geddings was well versed and knowledgeable.
Had a great experience, very helpful but low pressure approach to sales. I drove from Lexington to see the cars I’d seen advertised on AutoTrader. They were still available and ready for test drives. Great overall experience.
My Keys manage to get lock in my car when I was checking in but they got my door open within minutes everything I needed them to check out other then my oil change and tires rotation and let me know what I needed to get done in the future to keep my Versa in good running condition. Thank You to the salesman who helped me Great Job!!
Easiest car buying experience I’ve had. The Nissan of Sumter group listened to exactly what I wanted and got me in my brand new truck within the hour.
Had a great experience, very helpful but low pressure approach to sales. I drove from Lexington to see the cars I’d seen advertised on AutoTrader. They were still available and ready for test drives. Great overall experience.
Nissan of sumpter did a great job of showing the variety and details of every car in my price range. Nina the sales person & Tremain the manager were very helpful and kind through the whole process and after. I Highly recommend this anyone looking for a new car.
Excellent service. Even though I arrived to my appointment late, they were very helpful with my car.
Carlos was great to work with, and made the whole experience a pleasure and pain free from the first call. I Flew out from Chicago to buy my used GTI. The sales manager Stephen was also great to work with and even arranged a pickup from the airport.
I just purchased a 2020 Nissan Kick! I absolutely love it. Billy was my sales person, he was excellent.
I am 53 years old and just purchased my fourth Nissan. (Nov) In all my dealings with Nissan dealers I have never had a more pleasurable experience than I did with Nissan of Sumter, and I have had A LOT of dealings with Nissan dealerships (lol, I'm pretty finicky).
Nissan of sumpter did a great job of showing the variety and details of every car in my price range. Nina the sales person & Tremain the manager were very helpful and kind through the whole process and after. I Highly recommend this anyone looking for a new car.
I have to give a huge shout out to Carlos, Stephen and the rest of the amazing folks at Nissan of Sumter. My husband and I took my aunt there to find her a good, reliable car. Carlos was attentive and listened to all of our concerns.
My Keys manage to get lock in my car when I was checking in but they got my door open within minutes everything I needed them to check out other then my oil change and tires rotation and let me know what I needed to get done in the future to keep my Versa in good running condition. Thank You to the salesman who helped me Great Job!!
Carlos was great to work with, and made the whole experience a pleasure and pain free from the first call. I Flew out from Chicago to buy my used GTI. The sales manager Stephen was also great to work with and even arranged a pickup from the airport.
I just purchased a 2020 Nissan Kick! I absolutely love it. Billy was my sales person, he was excellent. I don't say that lightly, He was very knowledgeable, funny and not to overbearing. He answered all my questions and never got irritated, trust me, I asked a lot of questions too!😊
Great service from the moment I arrived. Vehicle checked thoroughly and service needed was explained. Thanks!
I am 53 years old and just purchased my fourth Nissan. (Nov) In all my dealings with Nissan dealers I have never had a more pleasurable experience than I did with Nissan of Sumter, and I have had A LOT of dealings with Nissan dealerships (lol, I'm pretty finicky).
I had my previous Nissan Murano serviced here and they were great. Saturday I decided to buy another Nissan Murano and Billy helped me. So, from the service department to sales to the finance dept. everyone was great. Whether your Nissan needs servicing or you want to buy a new or used car, go to Nissan of Sumter.
We went in late Saturday afternoon to browse around. No one came running out the door after us like other dealerships have in the past. Billy was extremely courteous, knowledgeable and they gave us a great deal on our trade in. I would’ve never thought I’d own a Nissan but here I sit with a 2021 Altima SR and I have the great folks at Nissan of Sumter to thank!!! You guys rock!
I have to give a huge shout out to Carlos, Stephen and the rest of the amazing folks at Nissan of Sumter. My husband and I took my aunt there to find her a good, reliable car. Carlos was attentive and listened to all of our concerns. She chose a loaded 2017 Nissan Rogue that fight perfectly in her budget. We’re elated she found a great vehicle that won’t leave her stranded on the side of the road. Thank you Nissan of Sumter!
Carlos was great to work with, and made the whole experience a pleasure and pain free from the first call. I Flew out from Chicago to buy my used GTI. The sales manager Stephen was also great to work with and even arranged a pickup from the airport.
Gm morning my visit on Tuesday was good, I was glad to see that even though two appointments arrived before they,re scheduled appointment ahead of me, which I was scheduled at 130pm, Ross pushed them back to get me in because it was my scheduled time and I greatly appreciated that. I staff at service desk was nice and friendly.
Mr. Mike was amazing! I gave him a list of features I wanted and in less than a week he located the perfect car for me. He was so patient and so kind !
The workers were courteous. The waiting room was clean. The job on my car did not take too long. Overall good experience.
I am 53 years old and just purchased my fourth Nissan. (Nov) In all my dealings with Nissan dealers I have never had a more pleasurable experience than I did with Nissan of Sumter, and I have had A LOT of dealings with Nissan dealerships (lol, I'm pretty finicky).
I have to give a huge shout out to Carlos, Stephen and the rest of the amazing folks at Nissan of Sumter. My husband and I took my aunt there to find her a good, reliable car. Carlos was attentive and listened to all of our concerns. She chose a loaded 2017 Nissan Rogue that fight perfectly in her budget. We’re elated she found a great vehicle that won’t leave her stranded on the side of the road. Thank you Nissan of Sumter!
Carlos was great to work with, and made the whole experience a pleasure and pain free from the first call. I Flew out from Chicago to buy my used GTI. The sales manager Stephen was also great to work with and even arranged a pickup from the airport.
Got my transmission done. I was happy with the overall speed of the work. But my alignment was perfect before they fixed my transmission. I paid 3621 for my transmission. I don’t have the money to fix my alignment after paying that much money. So I called them and explained the situation and they immediately rectify the situation and fixed my alignment for free ! Extremely happy with the professionalism and overall great experience and nice and friendly staff.
Really nice salesman Jeremy H. Who was very knowledgeable about the car I was interested in. The Sales Manager and finance department that helped me get a great deal were nice and friendly. Everyone was very professional. I’ll be back for service and my next Nissan.
Best service I've had with any car dealership. Anthony and his team really helped out and found my husband and I a great vehicle while also helping us get out of an upside down situation. They'll work with what you have and make sure you're happy. We left very satisfied with the service.
Gm morning my visit on Tuesday was good, I was glad to see that even though two appointments arrived before they,re scheduled appointment ahead of me, which I was scheduled at 130pm, Ross pushed them back to get me in because it was my scheduled time and I greatly appreciated that. I staff at service desk was nice and friendly.
I am 53 years old and just purchased my fourth Nissan. (Nov) In all my dealings with Nissan dealers I have never had a more pleasurable experience than I did with Nissan of Sumter, and I have had A LOT of dealings with Nissan dealerships (lol, I'm pretty finicky).
I have to give a huge shout out to Carlos, Stephen and the rest of the amazing folks at Nissan of Sumter. My husband and I took my aunt there to find her a good, reliable car. Carlos was attentive and listened to all of our concerns. She chose a loaded 2017 Nissan Rogue that fight perfectly in her budget. We’re elated she found a great vehicle that won’t leave her stranded on the side of the road. Thank you Nissan of Sumter!
This dealer is great and Chris is very professional and friendly. However, it is very far from my town almost 60 miles away. I hope I will have a chance to go back there.
The customer service was superior. It was a pleasant car buying experience. No pressure. My son is extremely happy with his Kick! Thank you ❤
First time purchasing a Nissan and each one of the staff members that I have encountered with today made it a great transaction. Great people to get a vehicle from will definitely come back to Nissan of Sumter
Had a good experience buying a new vehicle with the company.....Thanks
Was having car problems and The price was more than I expected to pay. Andrew was very helpful through it all.
Did great with my Nissan Altima great service and nice customer service.
My sales team went above and beyond to make my buying experience with Nissan of Sumter amazing. Thank you Dayvon, Randy and Terry!!!
I went in for an oil change. It was my first time with my new Rouge and first time in the new dealership. Everyone was so nice and accommodating. I loved have coffee,water and TV available! Plus a table with chairs to do some work while I was waiting.
I went for an oil change and regular service. Service manager Ross did a great job explaining to me what needed to be done.
Mitch and LJ were awesome!!! In and out with the car that I wanted, couldn’t be happier!
Mitch made my buying experience very comfortable. He was very professional and pleasant. I didn't feel as if I was dealing with a dealer he was very personable and made me feel at ease. DL was great as well. The whole experience was wonderful.
Hands downs best Dealership for buying and servicing your vehicle.
Excellent experience! Dylon Hughes was our salesperson and Stephen Geddings was the sales manager. We were very pleased with both men. We love our new 2020 Pathfinder.
Fantastic service, employees are all friendly and will go out of their way to help you.
Dayvon was so professional and could answer any question. Very impressed with him. Also, the sales manager, Terry, took the time to walk all the way across the lot to introduce himself. Very pleased with the whole experience.
Dayvon was so professional and could answer any question. Very impressed with him. Also, the sales manager, Terry, took the time to walk all the way across the lot to introduce himself. Very pleased with the whole experience.
Thank you Sumter Nissan Technicians (K & J) for letting me know that I was in danger of future damage to the life of my vehicle. Because you promptly informed me of the current situation, we were able to develop a plan of action for prolonging the life. You saved me from pending anxiety over transportation issues in an unfamiliar area.❤️
Helped us out so much when we had our car totaled from a deer accident. April was very helpful and professional. She assisted in the entire process with our insurance company in order to get the pictures and paperwork submitted. Thank you April & Nissan!
I made an appt. to get my new key programmed and the technician did it in 30 min. Friendly and fast service!
Nissan of Sumter has been servicing my car since I purchased it from them in 2017. From sales to service, I've always had a phenomenal experience! Very knowledgeable and professional.
Great people, easy process. Mitch Mellerson made everything super simple and was there for me the whole time-really kind and patient since I hadn't bought a car in almost ten years. It was a great experience and they didn't beat around the bush-things got done. Really thankful that I chose this dealership.
Went for an oil change. The service was great. I got there at 12:15 and drove off the lot at 12:45. For a dealership that's pretty good. I also paid less than $50.
Fantastic service department. Oil change appt. at 9am. I arrived 10 minutes early. About 10 minutes they suggested a tire rotation. I agreed. At 9:15 they called and said my car was ready. They went over the vehicle with a fine tooth comb. This is something that you do not get at an oil change site. The price was cheaper also. Victoria was very friendly and very knowledgeable.
Best service I've had with any car dealership. Anthony and his team really helped out and found my husband and I a great vehicle while also helping us get out of an upside down situation. They'll work with what you have and make sure you're happy. We left very satisfied with the service.
Terry Breedlove went above and beyond to get me the best deal and provided superb customer service! With genuine, professional and detail-oriented people like Terry on your team, I look forward to continuing business with Nissan.
I was amazed honestly. I was pretty sure I had a bad speaker so I was anticipating having to get it diagnosed, then have to wait for the part to come in and then go through the installation. However, I was not expecting to have it into the shop, diagnosed and have a new speaker installed within an hour. From the time I came in to the time I drove away it was less than an hour and a half. I was very impressed. I've had nothing but good experiences with Nissan of Sumter.
Great people, easy process. Mitch Mellerson made everything super simple and was there for me the whole time-really kind and patient since I hadn't bought a car in almost ten years. It was a great experience and they didn't beat around the bush-things got done. Really thankful that I chose this dealership.
I was amazed honestly. I was pretty sure I had a bad speaker so I was anticipating having to get it diagnosed, then have to wait for the part to come in and then go through the installation. However, I was not expecting to have it into the shop, diagnosed and have a new speaker installed within an hour. From the time I came in to the time I drove away it was less than an hour and a half. I was very impressed. I've had nothing but good experiences with Nissan of Sumter.
Great job from all parties involved. Let me throw some names out...Mr Dayvon Williams, was very pleasant to work with. I’ve already given his card to a few persons that are in the market. Steven, helped to come to a price I was comfortable with. Not pushy but wanted to make this was a one stop endeavor. Terri, excellent touch! Came in to make sure everything was good. Easy to talk to. “Finance Lady” made sure things were taken care of and was very pleasant to talk to over the phone. Very concerned about my customer satisfaction. The “drop off team” were two very professional young men. Made sure my wife was educated on the vehicle’s features. Tag teamed their knowledge! My 30 years of military service told me this is a well oiled machine. THANK YOU EVERYONE!!!
Best service I've had with any car dealership. Anthony and his team really helped out and found my husband and I a great vehicle while also helping us get out of an upside down situation. They'll work with what you have and make sure you're happy. We left very satisfied with the service.
I had great customer service here. They were friendly and informative. The price came in below the quoted price of repair, I would recommend them.
I was amazed honestly. I was pretty sure I had a bad speaker so I was anticipating having to get it diagnosed, then have to wait for the part to come in and then go through the installation. However, I was not expecting to have it into the shop, diagnosed and have a new speaker installed within an hour. From the time I came in to the time I drove away it was less than an hour and a half. I was very impressed. I've had nothing but good experiences with Nissan of Sumter.
I was super impressed with every aspect of service I received at this location. Never been there before but was buying a used 2010 Cube from Carvana. It threw a service engine light before I took possession of the car but I had them bring it out so I could decide if I want it or not. The service team quickly diagnosed the issue and reprogrammed the cars computer. Every one I came in contact with were super friendly and made me feel at ease about everything. I really appreciate how this team operates and if I keep the Cube, I will be back for everything from oil changes to recommended service. If I choose not to buy the Cube, I’ll definitely keep this location in mind when shopping for another car. New or used. Maybe a new Kicks.
I made an appt. to get my new key programmed and the technician did it in 30 min. Friendly and fast service!
Nissan of Sumter has been servicing my car since I purchased it from them in 2017. From sales to service, I've always had a phenomenal experience! Very knowledgeable and professional.
Nissan Of Sumter has GREAT! Customer Service, with great deals & great sales people. I worked with Brian who went over & beyond to assist me with my trade in, which turned out better financially to receive a lease. Nissan Sumter will make the best deal that's best for you!!! Signed a very happy customer.
Excellent customer service. Timely, fast courteous!! Easy to get in touch with.
I took my 2016 Nissan Altima to Nissan of Sumter to have it serviced and my experience was amazing. They even handled my recall situation. I was done in 1 hour and 30 minutes. Thanks Nissan of Sumter!
I made an appt. to get my new key programmed and the technician did it in 30 min. Friendly and fast service!
I had a wonderful buying experience when I purchased my new Altima SL from this dealership. I worked with Shawn and Stephen who were nothing but professional, transparent regarding pricing, easy to work with, and quickly responded to all of my questions/concerns. I highly recommend Nissan of Sumter!
I was amazed honestly. I was pretty sure I had a bad speaker so I was anticipating having to get it diagnosed, then have to wait for the part to come in and then go through the installation. However, I was not expecting to have it into the shop, diagnosed and have a new speaker installed within an hour. From the time I came in to the time I drove away it was less than an hour and a half. I was very impressed. I've had nothing but good experiences with Nissan of Sumter.
Went for an oil change. The service was great. I got there at 12:15 and drove off the lot at 12:45. For a dealership that's pretty good. I also paid less than $50.
Quick service. And the Customer Service Technician took the time to help my wife reset her Bluetooth. Thanks!
Awesome Customer support! Replaced recalled airbag; scheduled fast and replaced in under an hour. Could not ask for better service!
Everyone was super friendly and helpful! They did a great job in a timely manner! We will use this service department again.
I had great customer service here. They were friendly and informative. The price came in below the quoted price of repair, I would recommend them.
Our salesman Carlos was so thoughtful and so honest and so upfront with all the information that he gave to us no only that he was cute. The manager also have a heart of gold I’m the lady who did all the paperwork she was a real gem When you hire your employees you must have pre-Rex nice sweet thoughtful kind courteous and a Cetra because they all fit in that category the experience was well with the word weight the only thing I’m buying a car that I would like is that you wouldn’t have to sit around for two or three hours to have all this stuff done but somehow it could be expedited and a different way thanks
Great job from all parties involved. Let me throw some names out...Mr Dayvon Williams, was very pleasant to work with. I’ve already given his card to a few persons that are in the market. Steven, helped to come to a price I was comfortable with. Not pushy but wanted to make this was a one stop endeavor. Terri, excellent touch! Came in to make sure everything was good. Easy to talk to. “Finance Lady” made sure things were taken care of and was very pleasant to talk to over the phone. Very concerned about my customer satisfaction. The “drop off team” were two very professional young men. Made sure my wife was educated on the vehicle’s features. Tag teamed their knowledge! My 30 years of military service told me this is a well oiled machine. THANK YOU EVERYONE!!!
First time at this dealership and had a great buying experience. The vehicles listed on the dealership website matched what was on the lot. We worked with Tony Burgess, who showed us what we were looking for. He was easy to work with, respectful of our time and kept things moving to complete a timely sale. Felt very comfortable with everyone we were introduced to throughout the dealership. Anyone interested in a new Nissan vehicle or even a used car should stop into Nissan of Sumter!
Darryl and Steven were awesome!!! Made me feel completely at ease during the whole stressful process of buying a car. Got me into a great Nissan with great rates. Did some digging into their stock to make sure I was 100% happy with my purchase and got the car that was perfect for me. Absolutely no buyers remorse and I whole heartedly recommend them to anyone wanting to come here for a new car. They are really awesome
My experience with Nissan has always been a good one I've been a customer here for more than 40 years my vehicle's been well service and I appreciate how courteous committed your staff are at Nissan in maintenance as well as in sales I've always been treated with kindness and consideration today was no exceptions an excellent day Adrian was kind and showed nothing but kindness and knowledgeable of which she is doing of course I came with patients thank you very much
It is always a pleasure to come to the Nissan of Sumter to receive service. I live in Columbia now and don't like the dealership here but do love Nissan of Sumter. The staff is helpful and truly friendly
Nissan of Sumter has been servicing my car since I purchased it from them in 2017. From sales to service, I've always had a phenomenal experience! Very knowledgeable and professional.
Terry Breedlove went above and beyond to get me the best deal and provided superb customer service! With genuine, professional and detail-oriented people like Terry on your team, I look forward to continuing business with Nissan.
I could not be happier about my experience at Nissan of Sumter. The salesperson(Mitch O'Brien), the finance manager(Kevara), and other managers(Stephen,Terry, Kevin) were all so supportive, welcoming, and professional. The car I wanted was delivered to me and they made the process a pleasant experience. Thanks to all the staff at Nissan of Sumter.
Fantastic service department. Oil change appt. at 9am. I arrived 10 minutes early. About 10 minutes they suggested a tire rotation. I agreed. At 9:15 they called and said my car was ready. They went over the vehicle with a fine tooth comb. This is something that you do not get at an oil change site. The price was cheaper also. Victoria was very friendly and very knowledgeable.
Go see James if you are looking for a new vehicle! Very professional, friendly, and made us feel so welcome. Everything went smoothly and left a very happy customer! Highly recommend
Best service I've had with any car dealership. Anthony and his team really helped out and found my husband and I a great vehicle while also helping us get out of an upside down situation. They'll work with what you have and make sure you're happy. We left very satisfied with the service.
Everyone there is always very pleasant and knowledgeable. The wait is never long. They get you in and out in a reasonable amount of time. I didn't receive an email for my visit in December because the email address was entered incorrectly but I really want to thank Mr. Grims in the service department for the outstanding service he provided for my wife when she came in. She really felt special that he went above and beyond to provide service for her. Again thank you Nissan of Sumter for such outstanding customer service!
Great People
Great people, easy process. Mitch Mellerson made everything super simple and was there for me the whole time-really kind and patient since I hadn't bought a car in almost ten years. It was a great experience and they didn't beat around the bush-things got done. Really thankful that I chose this dealership.
Courteous! Answered all my questions fast and was very knowledgeable. They fit me in quick and provided the services I needed and recommended anything else that they saw may be an issue. Even gave me a call to check in. Love the customer service.
I was super impressed with every aspect of service I received at this location. Never been there before but was buying a used 2010 Cube from Carvana. It threw a service engine light before I took possession of the car but I had them bring it out so I could decide if I want it or not. The service team quickly diagnosed the issue and reprogrammed the cars computer. Every one I came in contact with were super friendly and made me feel at ease about everything. I really appreciate how this team operates and if I keep the Cube, I will be back for everything from oil changes to recommended service. If I choose not to buy the Cube, I’ll definitely keep this location in mind when shopping for another car. New or used. Maybe a new Kicks.
Nissan Of Sumter has GREAT! Customer Service, with great deals & great sales people. I worked with Brian who went over & beyond to assist me with my trade in, which turned out better financially to receive a lease. Nissan Sumter will make the best deal that's best for you!!! Signed a very happy customer.
In a time when good customer service rare the service staff at Nissan of Sumter exceed all expectations by going above and beyond what customers expect. Ross, Victoria and Shawn are always professional, thorough, courteous and thoughtful. The waiting area is clean, neat and comfortable with coffee and TV available. When a business's customer service exceeds basic courtesy customers are much more prone to return time and again. That's the environment your service professionals have created with the customers of Nissan of Sumter. It has a lot to do with why we drive 2 Nissan vehicles and return to Nissan of Sumter for every scheduled service need and/or repair.
This place for my husband and I was the best experience ever in all the time we ever had gone to a car dealership. It was fast and just a whole lot of 💘 love. They had taken good care of us. Will Highly recommend this dealership. Thank you for taking such good care of us... Tim and Robin !!!
Reviews
from our CUSTOMERS near Florence!
I had great customer service here. They were friendly and informative. The price came in below the quoted price of repair, I would recommend them.
Our salesman Carlos was so thoughtful and so honest and so upfront with all the information that he gave to us no only that he was cute. The manager also have a heart of gold I’m the lady who did all the paperwork she was a real gem When you hire your employees you must have pre-Rex nice sweet thoughtful kind courteous and a Cetra because they all fit in that category the experience was well with the word weight the only thing I’m buying a car that I would like is that you wouldn’t have to sit around for two or three hours to have all this stuff done but somehow it could be expedited and a different way thanks
Great job from all parties involved. Let me throw some names out...Mr Dayvon Williams, was very pleasant to work with. I’ve already given his card to a few persons that are in the market. Steven, helped to come to a price I was comfortable with. Not pushy but wanted to make this was a one stop endeavor. Terri, excellent touch! Came in to make sure everything was good. Easy to talk to. “Finance Lady” made sure things were taken care of and was very pleasant to talk to over the phone. Very concerned about my customer satisfaction. The “drop off team” were two very professional young men. Made sure my wife was educated on the vehicle’s features. Tag teamed their knowledge! My 30 years of military service told me this is a well oiled machine. THANK YOU EVERYONE!!!
